Referral Terms Conditions

Refer and Earn with ORA

Open Road Access (ORA) ‘Refer a Friend’ Customer Programme Terms and Conditions

By participating in the Open Road Access (ORA) ‘Refer a Friend’ programme (the ‘Reward’), you agree to the following terms and conditions (the ‘Terms’). Under these Terms, if you invite a friend or family member to become an ORA customer you are a ‘Referrer.’ If you receive an invitation, you are the ‘Referred Friend.’ ORA is Open Road Access, Park House, Chantry Court, Sovereign Way, Chester, CH1 4QN.

1. Who can refer a friend?

1.1. A Referrer must:

• Have hired a vehicle from Open Road Access and be a registered ORA customer.
• Complete the ‘Refer a Friend’ form on (insert webpage).

1.2. A Referrer can refer an unlimited number of friends, provided each friend/family member meets the criteria in section 2.1.

2. What does your Referred Friend need to do to qualify for the reward?

To become a Referred Friend the friend/family member must:

• Make a booking with ORA for a minimum of 1 day rental within 6 months of receiving the email notification of a 10% discount.
• Provide the Referrer’s name and email address when making their booking.
• Pay in full for their first ORA rental and must not have rented from ORA before.
• Be aged 18 or over.
• Be a resident of the UK mainland (England, Wales, and Scotland).

For the avoidance of doubt:

• A person will not be considered as a Referred Friend if they have previously rented.
• Only one individual in a multiple-driver rental can be the Referred Friend and eligible for the Reward.
• A Referred Friend can only be referred once and cannot receive referrals from multiple Referrers.
• ORA will not share the details of the Referred Friend’s rental with the Referrer.

3. How does the ‘Referrer’ qualify for the reward?

To be eligible for the Referrer reward, the Referrer must:

• Accurately complete the ‘Refer a Friend’ form on (insert webpage).
• Receive an acknowledgement email confirming the referral.
• Receive a 10% discount on their ORA customer account once the Referred Friend completes their qualifying purchase by paying for their first ORA rental in full.
• Receive an email notification when the 10% discount is applied to their account.
• Make a booking for a minimum of 1 day rental.

For the avoidance of doubt:

• If the Referred Friend cancels their ORA rental, the Referrer will not be entitled to the Reward.

4. What is the Reward?

• The Reward consists of a 10% discount for both the Referrer and Referred Friend, up to a maximum of £100 discount on a single rental.
• The Referred Friend’s discount applies to their first ORA rental and the Referrer’s discount applies to their next ORA rental.
• The Reward is subject to fulfilling the eligibility criteria in clauses 2 and 3.
• The Reward is valid for one booking only and cannot be reused.
• The Reward is valid for 6 months from the date of receiving the first email notification confirming your discount.

5. General conditions

• Contact referafriend@openroadaccess.co.uk if the Reward is not received within 3 months of submitting the form.
• The programme is not valid with any other offers or discounts.
• ORA may amend or terminate the Reward at any time without notice.
• All Rewards are non-transferable, non-exchangeable, and cannot be redeemed for cash.
• ORA reserves the right to refuse the issue of any Reward at any time.
• The Reward is only available through applying online.
• Any personal information collected will be handled according to ORA’s Privacy Policy.