Meta Description: Wondering what’s included in a WAV rental? Explore the benefits of ORA’s all-inclusive service: insurance, breakdown cover, delivery, support, and more.
When hiring a Wheelchair Accessible Vehicle (WAV), knowing exactly what’s included matters, especially if it’s your first time renting or you’re arranging it for a loved one or client.
At ORA, our WAV hire packages are designed to be inclusive, transparent, and stress-free – no hidden fees, no confusing terms.
Here’s what you can expect when you hire an accessible vehicle from ORA.
1. Delivery & Collection — Nationwide
We deliver WAVs directly to your front door, care home, hospital, or hotel. Whether you’re in the city or the countryside, we’ll get your accessible vehicle to you.
- Nationwide coverage
- Pre-arranged delivery and collection times
- Delivered with a full tank of fuel
- Demonstration of accessibility features on arrival
No need to travel or arrange transport to a depot — we come to you.
👉 Check Open Road Access Trustpilot Reviews
2. Comprehensive Insurance
Every ORA WAV hire includes comprehensive insurance for your peace of mind.
- Cover for both standard and adapted driving
- Protection for all authorised drivers
- No extra charge for most support workers or carers as drivers
- Breakdown of excess and conditions explained upfront
Need to add a driver or support worker? We’ll guide you through it, it’s easier than you think.
3. 24/7 Breakdown Support
Breakdowns are rare, but if they happen, you’re covered. Our WAV hire includes:
- 24/7 UK-wide breakdown cover
- Priority response
- Replacement vehicle if needed (delivered to you)
- Support team available by phone for reassurance and coordination
4. Accessibility Features Built In
Whether you’re booking for a wheelchair user, a disabled driver, or a carer-led journey, our WAVs are equipped with:
- Manual or electric rear ramps or lifts
- Secure wheelchair restraint systems
- Safety-tested seatbelts for wheelchair passengers
- Spacious interiors for companions and luggage
- Drive-from-wheelchair or internal transfer WAVs available
We also offer adapted vehicles with features like:
- Push/pull hand controls
- Left foot accelerators
- Steering aids and extended pedals
5. Real-Time Support & Setup
We don’t just drop the vehicle off — we make sure you’re confident and ready to drive.
- Personal walkthrough of the vehicle on delivery
- Demo of ramp, winch, belts, and safety features
- First-time WAV hirers welcome
- Care-focused advice if needed
- Phone-based help during your hire
Even if it’s your first time driving a WAV, we’ll make sure you’re comfortable.
👉 Check Open Road Access Trustpilot Reviews
6. Flexible Hire Terms
Our WAV rentals are available from just 1 day to 1 year – ideal for:
- Short-term recovery after surgery or injury
- Travel for family events or holidays
- Backup transport while your own vehicle is being repaired
- Longer-term support while awaiting a permanent vehicle
Whether you’re planning or need something urgently, we can help. Can I hire a WAV for just a day?
Bonus: Optional Extras
We offer customisation options including:
- Internal Transfer Vehicles
- Mini-buses for group transport or care homes
- Storage space for luggage, medical equipment, or mobility aids
- Integral indicator switch on hand controls
With ORA, the answer is: everything you need to travel safely, confidently, and independently. From home delivery and full insurance to safety features and round-the-clock support, we’ve designed WAV hire that works for disabled people, families, and carers alike.
