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Client status
Client status
Tell us where your client is in their care journey
Is your client pre or post discharge?
Postcode of current hospital or rehab centre
When are they likely to be discharged?
Client's home postcode
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Journey details
Where will your client be travelling and how often?
Client's home postcode
Postcode of most frequent destination
Trips per week
Based on this distance and frequency, your client would travel more than 800 miles per month. Please contact ORA to discuss the most suitable hire arrangement.
Duration of regular travel to this destination
Typical time of travel
Many local taxi providers are contracted by councils to run school transport for disabled children, making them unavailable during morning and afternoon peak times. Your client may find it more difficult to book a suitable accessible vehicle at this time of day.
Add a second regular destination
For clients attending multiple locations each week
Second destination postcode
Trips per week
Time of travel
Mobility and vehicle needs
Help us match your client to the right vehicle
Does your client use a wheelchair?
Additional passengers (excluding driver and client)
Based on a manual wheelchair and no additional passengers, a standard small WAV is likely to be the most suitable vehicle for your client. ORA does not charge differently based on vehicle size.
Mobility requirements likely to change?
e.g. transitioning from power to manual wheelchair
Driving
This helps us determine the most suitable transport arrangement
Can your client currently drive?
Most relevant vehicle type
Specific adaptations required
Driver aged 25–75
Required for standard insurance coverage
Is there a named driver available? (family, friend or carer)
Drivers to insure
All drivers aged 25–75?
Funding and planning
A few final questions to complete your client's profile
Has your client applied for PIP?
A successful PIP application can take several months. Starting the process early is important — it unlocks access to a number of funding streams including the Motability Scheme.
Has your client applied to the Motability Scheme?
Even if a client has successfully applied for PIP, it may be another several months before they receive their vehicle from Motability. ORA hire can provide immediate accessible transport while that process completes.
European travel planned?
Additional notes (optional)
Cost comparison
Monthly taxi cost
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ORA monthly hire
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Note on taxi account costs: This estimate does not account for case manager time spent locating a suitable local provider, setting up the account, and processing invoices. Case manager engagement suggests this can take 20+ hours. Under ORA hire, thanks to template hire forms and a responsive team, this can take as little as one hour once all information is to hand.
ORA hire options
Vehicle purchase estimate
Based on the information provided, this client is not currently using a wheelchair and may be best suited to a traditional taxi account rather than a WAV hire. Please contact ORA to discuss the most appropriate arrangement.
Download full report
Includes all inputs, cost estimates, vehicle recommendations, and funding notes
Client profile
Complete the form to build your client's transport profile.