Please ensure the accident form in the glove box of your vehicle is completed and call the ORA team on 0300 045 4505 as soon as possible.

You can insure an unlimited number of drivers on your ORA rental vehicle. However, please note that additional fees may apply if you choose to insure more than two drivers on a single booking.

Yes. We will require proof that this has been arranged before the payment is made.

We’re sorry to hear you’ve been involved in an accident. ORA are here to help and find the best solution for you.

If you have been involved in a road accident within the previous 6 months, our hire charges may be subject to change and/or variation due to increased insurance costs.  In this situation, we recommend that you contact our sister company, Proximo Limited, as they are one of the UK’s leading accident management companies and they may be able to support you with a claim.  Alternatively, please call the ORA team on 0300 045 4505 to discuss in more detail.