The Open Road Access hire service was designed with wheelchair users for wheelchair users. It means you don’t have to lean on taxi services or other forms of public transport, which aren’t always reliable, to get about. Instead, you can rent your own wheelchair accessible car and enjoy the freedom to get anywhere you like when you like, with ease.
It’s a service that more and more wheelchair users are coming to rely upon. Here are some of the reasons our customers value what Open Road Access can do for them.
This customer was impressed with the great service they got from the Open Road Access team, especially the hassle-free delivery process.
Once they found a vehicle for me, the handover was quick and professional. The Open Road Access representative was friendly and helpful, explaining everything about the car and giving clear demonstrations. Plus, the car itself was immaculate.
T. Silit Date of experience: 05 January 2024
For Lucy, hiring a car with Open Road Access proved to be an invaluable experience over Christmas. It meant they could get together with Lucy’s grandparents and enjoy simple pleasures, like going out for a meal or visiting the local park. Neither of these things is an easy ask for Lucy’s grandparents. So the family really appreciated the freedom it gave them to get together over the festive period.
As Lucy said in her review on Trustpilot:
The freedom it gave (us) was invaluable—no longer worrying about unreliable (and expensive local) taxis that used to cause (us) so much frustration. Hiring with Open Road Access made our Christmas more enjoyable, stress-free, and memorable. My grandpa is already asking when we can get the car back!
Lucy Date of experience: 22 December 2023
Angela needed to hire a wheelchair-accessible vehicle so that her father was able to attend a funeral. The Open Road Access team managed to get the family a vehicle that suited their needs at short notice. Angela was impressed by the speed of the service and the price too. As she went on to say in her Trustpilot review:
Fast, reliable, and reasonably priced… it really took the pressure off us at a difficult time. (Open Road Access) staff were friendly and helpful and went to great lengths to get us what we needed.
Angela Pollack Date of experience: 29 August 2023
Paul needed to source a wheelchair accessible car for his son because his son’s WAV had gone in for urgent repairs. The Open Road Access team were able to source him a replacement WAV and get it delivered to him within 48 hours. And when the family needed the hire period to be extended, we were able to sort that out for them, too.
Paul was delighted:
Very happy with the service… Will use them again and will happily recommend them to friends and family.
Paul Date of experience: 27 September 2023
One family needed a wheelchair-accessible car so that they could transport their mum to their dad’s funeral. The customer was very appreciative of the service, which helped to ensure that the day went smoothly. In their review on Trustpilot, the customer paid tribute to the quality of the service they received from the Open Road Access team.
They were courteous and patient over the phone, explaining about the various cars on offer. I received ETA notifications the day before delivery. The driver explained how to use the wheelchair ramp safely, too. He was so helpful, polite, and patient. I honestly couldn’t recommend them more.
Customer Date of experience: 15 September 2023
One family needed a wheelchair-accessible car so that they could transport their mum to their dad’s funeral. The customer was very appreciative of the service, which helped to ensure that the day went smoothly. In their review on Trustpilot, the customer paid tribute to the quality of the service they received from the Open Road Access team.
They were courteous and patient over the phone, explaining about the various cars on offer. I received ETA notifications the day before delivery. The driver explained how to use the wheelchair ramp safely, too. He was so helpful, polite, and patient. I honestly couldn’t recommend them more.
Customer Date of experience: 15 September 2023
Mandy has a daughter who uses a wheelchair. The family wanted to take a holiday together. So they needed a wheelchair accessible van that offered easy access for their daughter, as well as plenty of room inside for passengers and luggage. The Open Road Access team were able to source them a minivan, which ticked all the boxes.
Mandy was impressed with the service we offered her:
The rep explained everything and even went over some things again. I knew what would happen at each stage, from drop-off to collecting. Well done to a great company.
Miss Mandy Date of experience: 07 October 2023
Alyce was looking into hiring a wheelchair accessible vehicle so that her uncle, who uses a wheelchair, could attend her wedding. After a quick search on Google, Alyce discovered Open Road Access. We were able to source a vehicle for Alyce’s uncle within a couple of days. As she said in her review on Trustpilot, it made her day when the vehicle was delivered, well within the timeframe she had requested.
I was overwhelmed with how straightforward the whole transaction was! I would definitely recommend Open Road Access to anyone. We’re now considering a longer-term hire to take my uncle away for a few days.
Alyce Date of experience: 08 September 2023
You can rent a wheelchair accessible vehicle from us for one day to one year. Check out the vehicles you can hire here or call us on 0300 045 4505.
Join Open Road Access and the Rights on Flights campaign for a crucial discussion which will shape the future of air travel. We need to hear from members of the community to create a plan for change and make accessibility not just a promise, but a necessity.