A customer’s experience with stress-free wheelchair accessible hire.
At Open Road Access, our customers are at the heart of everything we do.
From the very beginning, ORA was built to address a gap in the market—one that left the needs of the disabled community and their families overlooked. We understood that accessible transportation is more than just providing vehicles. It’s about offering freedom, independence, and the ability to live life without limits.
This commitment has guided every decision we’ve made and every service we’ve offered. For many of our customers, the availability of a Wheelchair Accessible Vehicle.
Mr Parkinson’s Story
(WAV) has been life-changing. Here’s one of their stories.
Mr Parkinson reached out to us when he needed a reliable solution during an emotional and challenging moment:
“I needed a wheelchair friendly vehicle to transport my 98-year-old uncle and my wheelchair-bound father to my mother’s funeral. The options are so limited and very unreliable.”
For Mr Parkinson and many others, accessibility is often an uphill battle. At ORA, it’s our mission to remove that burden. We’re here to make sure that accessible vehicle hire is stress-free, professional, and tailored to your needs.
“I found ORA, and the pressure lifted.”
Providing Peace of Mind Through Professional Service
Our commitment to excellence doesn’t stop with providing a WAV—it extends to every step of the process, from delivery to customer support. Mr Parkinson shared how our team helped ease his concerns:
“The vehicle arrived a day early, which reduced the stress. The delivery team – and in particular, John – were extremely professional. They did their job perfectly, with respect.”
It shouldn’t be rare to find accessible vehicle hire that prioritises care, respect, and reliability, but we’re proud to lead the way.
Our Commitment to the Disabled Community
The disabled community and their carers have long faced unnecessary challenges when it comes to mobility. We believe accessible transportation shouldn’t be an afterthought—it should be the standard. At ORA, we’re here to change that.
Changing Lives, One Customer at a Time
“This company is on to something, and they did an excellent job for me and my family. I cannot thank them enough; they will have my business in the future.”
Customer stories like Mr Parkinson’s remind us why we do what we do. At ORA, we’re not just providing WAV hires —we’re transforming lives. Whether it’s for a special occasion, an everyday need, or something in between, our WAV rental service is here to make life easier for you and your family.
